Start with the issuer, not the colour of the envelope

Who issued your ticket?

Private parking charges and council penalty notices follow different routes. Choose the issuer printed on the notice before reading any statistics or evidence guidance.

Do not enter notice details here.

This site does not need a registration mark, notice number, name or address.

Private universe

A parking company

Examples include ParkingEye, Euro Car Parks, UKPC, Civil Enforcement and Smart Parking.

Open private route →

Council universe

A council or transport authority

Penalty Charge Notice, local authority, Transport for London or another statutory issuer.

Open council route →

Still unsure?

Use the notice identifiers

Our short router explains which words and organisations distinguish the two systems without asking you to upload the notice.

Check which type of ticket