This guide covers ParkingEye private parking charges, including Car Parking Partnership (CPP). The name on the charge matters: CP Plus is a different operator. BPA operator list
Use the points that match what happened and attach evidence. These are grounds to investigate, not a promise that an appeal will be accepted.
ParkingEye invites receipts and parking tickets as appeal evidence. Match the date, location and registration to the allegation. A shopping receipt supports your account, but does not by itself excuse an overstay. ParkingEye evidence guidance
For an ANPR charge, build a timeline of the visit. If there were two visits, ask for all entry and exit images and supply evidence of the journey between them. Compare the allegation with the actual parking period. ParkingEye appeal guide
Attach the paid ticket or app receipt showing the mistyped registration. Ask ParkingEye to apply the Single Code Appeals Charter to the keying error. Single Code, Annex F
In England and Wales, keeper liability depends on Schedule 4. For a postal notice with no earlier windscreen notice, check delivery within 14 days and the required wording. A defect in keeper liability does not remove a driver's liability. Protection of Freedoms Act, Schedule 4
ParkingEye · 2024/25 · 18,372 assessor decisions.
23.5%
Allowed appeals divided by allowed plus refused appeals. Withdrawals are excluded.
4,315 allowed / 18,372 decided.
≤ 41.3%
Allowed appeals plus all not-contested cases, divided by decided plus not-contested cases. This is a ceiling, not the measured favourable share: some withdrawals are by drivers, not operators.
(4,315 allowed + 5,595 combined withdrawals) / 23,967 completed.
The appendix does not split operator and driver withdrawals for each operator. The exact share including only operator withdrawals cannot be calculated. Do not treat all not-contested cases as cancellations or apply the service-wide withdrawal split to an operator.
These are historical POPLA second-stage cases, not first-stage appeal outcomes or a forecast for your charge. Read the current route above; a change of association does not turn POPLA figures into IAS figures.
POPLA 2025 Annual Report Appendix, p. 12 POPLA 2025 Annual Report Appendix, p. 16
Compare all operators and read the definitionsIgnoring a private charge can cost you the appeal deadline and early-payment discount. The operator may pursue the debt, including through court. A debt collection letter is not itself a court judgment. If a claim arrives, respond by the deadline: failure to respond can lead to a judgment. A judgment normally stays on the register for six years, but paying it in full within one month removes it. GOV.UK: county court judgments
ParkingEye requires an appeal in writing, through its online portal or by post. Keep a copy of your reasons and supporting evidence. Source
A receipt can support an appeal and ParkingEye asks for it where relevant. It does not automatically cancel a charge for exceeding the permitted stay. Source
ParkingEye says a paid charge cannot be appealed. Decide whether to appeal before making payment, and check the discount deadline. Source
Start with a free grounds check. A first-stage appeal letter costs £4.99; you review it and submit it yourself.
Current appeal route: First appeal to the operator, then POPLA. Checked 2026-10-08 against the official AOS lists.
Check your notice and rejection letter for the route applicable to your charge.
Figures on this page describe historical POPLA reporting; they do not establish the current appeal route.
Private parking only. Confirm the issuer and appeal stage before using this profile.
This is not my type of noticeObserved outcome profile
Parking Eye Ltd (incl. CPP)
Observed POPLA outcomes among second-stage appeals submitted in the reporting period.
Stage before figures
This page does not describe the operator’s first-stage acceptance rate. It covers only published second-stage reporting.
AOP₂ adjudicated
23.5%
Allowed 4,315 of n=18,372 decided.
binomial model interval (iid assumption): 22.9%–24.1%.
AOP₃ closed-case favourable share
Not calculated
n=23,967 reported closures, but the operator/appellant withdrawal split is not published per operator.
Operator-withdrawal rate
Not available
POPLA reports 5,595 combined not-contested cases for this entity; the withdrawing party is not identified.
Closed-case decomposition: allowed represents 18.0% of reported closures. The remaining not-contested cases cannot be separated by withdrawing party at operator level.
Descriptive scale measure
ADR submissions per 1,000 KADOE requests over a fully overlapping window.
Per 1,000 KADOE requests
9.5
23,602 submissions ÷ 2,482,897 requests. No interval.
| Numerator period | 2024-10-01 to 2025-09-30 | Denominator period | 2024-10-01 to 2025-09-30 |
|---|---|---|---|
| Window overlap | 12/12 months | Comparability | descriptive proxy |
| Lag assumption | same-month descriptive alignment; no causal lag inferred | Issued kind | registered-keeper data requests; not tickets issued |
Years are rows
| Reporting period | AOP₂ adjudicated | Allowed | Refused | Combined not-contested | AOP₄ / 1,000 |
|---|---|---|---|---|---|
| 2023/24 | 19.9% (n=17,529) | 3,496 | 14,033 | 4,997 | 10.3 |
| 2024/25 | 23.5% (n=18,372) | 4,315 | 14,057 | 5,595 | 9.5 |
No predictive series is produced: only two comparable reporting periods are present. Regime exposure is shown rather than silently treating periods as identical.
Outcome facts are calculated from the POPLA 2025 Annual Report Appendix (2024/25). KADOE request counts come from DVLA’s quarterly data-sharing release under the Open Government Licence.
Source note: source report submitted table mismatch; entity rows retained as printed. No part of the source-level unallocated submitted total is assigned to this entity.
This profile is independent and is not affiliated with Parking Eye Ltd (incl. CPP), POPLA, DVLA or a trade association.